ERROR:

File does not begin with % PDF

SYMPTOMS:

Error occurs when trying to submit a Nationwide KFI

CAUSE:

Caused when the product code and or product description on the KFI is incorrect.

RESOLUTION:

View the KFI then check on Nationwide's website http://www.nationwide.co.uk/intermediaries/e-Services/mte/Product_Codes.htm click MTE Product codes and check from the list that the code and description are correct, you will need to complete a new KFI and re submit.